How can I create an account?
In order to start using GrapheneDB, you first need to create an account. You can choose to register for GrapheneDB using your Google Account or your email address. Once you have created your account, you can create an Organization, Environment and deploy your databases. More details on account management can be found here.
How can I reset password?
If you happen to have forgotten your password, you can easily request it to be reset by clicking on the Forgot password? link in the login form. A link to reset the password will be sent to the email you've signed up with. More info on this topic can be found in this article.
How can I delete account?
Before deleting your account, please make sure that you are not a member of any Organization. The Owner of the Organization cannot remove their account until Organization and associated Environments and deployments are deleted. Here's the article on account deletion.
What is an Organization?
An Organization is the top-level unit of GrapheneDB and is the main unit under which Environments, Members and API clients are managed. Additionally, Billing also happens at the Organization level.
How can I create an Organization?
When you create an Organization, you are added as an Organization Owner. To create it, you just need to navigate to the Account settings > Organizations tab, and click on Create Organization. You'll be prompted to select a Subscription plan and add your billing details. You can find an article here with detailed information.
How do I invite team members?
A GrapheneDB user is a person with the GrapheneDB account who can become a member of your Organization. You can grant GrapheneDB users access to your Organization and assign roles to enforce permission levels. For more info on inviting other members to your Organization, please follow this link.
How do I manage members?
Only Owners or Admin users can remove members or edit the roles for a member. Please follow this article for detailed information on managing members.